Proofs of delivery disappear
Signatures go on paper. Days pass before the paper reaches the office, and sometimes it does not arrive.
Practice / Your industry
Transport and logistics
The work happens on the road. Where proof is not captured at the place it arises, it is missing later in billing and in answering questions.
The working day
The terms
come from you.
Freight forwarders, local distribution, courier services, furniture removals, waste collection. Businesses where the work is done on the road and the proof of it is needed later.
JobRun
CustomerClient
LineConsignment
AppointmentTime slot
EvidenceProof of delivery
An example mapping. Your business defines its own terminology.
Where effort accumulates
A useful start
has a reason.
These situations help you recognise the work. We use your actual processes to find which apply to your business.
Waiting time is never billed
It happens daily, it is often billable under the contract, and it is almost never recorded.
Runs in the head of the planner
The planning is good as long as that person is there. Their knowledge is written down nowhere.
Questions cost phone calls
Where no dependably connected consignment status is available, the question goes back to the driver. Location data at the same time needs a clear purpose, bounded access and an employment and data protection review.
A possible overview
Every run is on the road. On one of them the proof is missing.
1proof of delivery missing since yesterdaythe driver is reachable
4.5 hrsunbilled waiting time this weekbillable under contract
2time slots at risk todaythe client has been told
An illustration with fictional figures. Sources and responsibilities belong in the individual implementation.
06 · A run to play through
Which run needs a clear exception now?
On the road, time slots, waiting times and proof all change. NoMoreTools is not there to plan the runs but to prepare the right decision with dependable data.
From the signal to the decision
- What the agent does
- Pick a starting position on the left.
- The fixed rule
- The rule that applies appears once you choose.
- The visible result
- The visible result appears once you choose.
No starting position chosen yet.
The order of work
Which work
helps first.
Business guidance for a first scope, rather than a blanket instruction to rebuild an entire industry.
What can wait
Costing and cost review
Did the job actually pay?
Knowledge in the business
What only one person knows, the business does not know.
Include the failure cases
Location data is sensitive
Vehicle tracking is technically simple and, in employment and data protection terms, its own ground. What is actually needed is usually less than what is technically possible, and that difference decides the atmosphere inside the business.
The proof carries the invoice
A missing proof of delivery can make a claim harder to evidence and to enforce. It should be captured digitally where it arises. The contract and any other evidence still govern.
Your first stage
Start where
the work improves.
For Transport and logistics, we choose a bounded first outcome with your team. Existing specialist systems can stay where they fulfil necessary requirements. We compare time relief, payments that can end and the cost of the new way of working.
The workshop gives you priorities and a roadmap. You can continue internally or with support from Markus Kirchmair. The choice of model and agent follows the task, with data and rules retained outside an individual chat.
Explore the workshop →Ready for the next change
Keep the work simple.
The first view should show the next relevant decision. Reasoning and sources remain accessible. We leave out unnecessary features and make actual progress visible.
When a rule changes, agents can help investigate the impact, prepare the adjustment and update tests and documentation. A qualified person assesses the result and its adoption.
Try a change →Your first step
Say yes
to less.
Less unnecessary software. More room for your work. Let’s find the useful first step.